Response to PSA Business Plan Consultation 2019-20

The PSA are consulting on their Business Plan for 2019-20. This represents an opportunity to voice consumer concerns regarding abuses of the Payforit mechanism. My own response is here:

With the demise of Payforit, and a PSA consultation on a new Code of Practice for Phone-paid Services, we have decided to launch the Phone-paid Services Consumer Group (PSCG). You can visit the new website by clicking here. IF you need help, please contact us via the contact link on the new website.
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