It has come to light today that I’ve been scammed by @nuyoo_fitness! After looking into it, it seems I am one of many people. How can this company be allowed to take money from me via my mobile phone company. It’s a complete disgrace @ThreeUK @offCOMM @PSAuthorityUK @Trustpilot
— Linzi Millett (@LinziMillett) August 3, 2018
So @nuyoo_fitness have scammed me with a payforit mobile sign up scam and are still yet to reply to me. And even worse, @O2 actually let this happen. Sort it out!! #nuyoo #o2
— Alex Barker (@mralexbarker) August 7, 2018
Just discovered that @nuyoo_fitness have been taking £3 per week from my mobile account without my permission now hiding behind “claim” email addresses fortunately only£12 stolen and recovery procedures now in train
— Ray Watson (@IrunKingswood) August 7, 2018
Scam, taking my money for something I have not signed up to ! I want my money back Q
— Sean Massey (@Sean0160) August 2, 2018
Thousands online complaining you’ve been stealing their money without their permission. Of course you are a scam company. Scumbags like you deserve to rot in prison for all the fraud. I hope your Directors and CEO get the punishment they deserve. Vile con artists.
— Junaid Bhatti (@junaidbhatti) July 31, 2018
@Payforit_Sucks I’ve had probs with play up, a music streaming thing and nuyoo who are taking money from me without my consent. I did not sign up to these things
— Laurence MacQuarrie (@LaurenceMacQ) July 28, 2018
I’m glad @ThreeUK and their customer service helped me today to sort it out the problem with @nuyoo_fitness who I’ve never heard of and in total they charged me £45. Shady business practices have a big impact on your reputation! Hope your shady business will be closed soon!!!
— Irma Bruzaite (@IBruzaite) July 26, 2018
@ThreeUKSupport @nuyoo_fitness Hi 3, Nuyoo, Why have you charged me £3 a week for the last 3 months when I have no idea what this is and certainly didn’t sign up for it. Nuyoo CS just hung up on me half way through when I asked for manager…will he call back????
— Ian (@iesphotos) July 24, 2018
/nuyoo_fitness?ref_src=twsrc%5Etfw”>@nuyoo_fitnessDon’t be fooled by these people. They are unethical scam artists who charge your mobile phone a/c every week without your permission. They send out scam texts telling you you’re a member and even when you try to stop/cancel they still charge. Google ‘nuyoo scam’
— Gary Moult (@Gary_987) July 25, 2018
I am being charged £3 a week for something I haven’t sign up for. Why, this the second time. Every time i upgrade my o2 sim nuyoo start charging me.
— Maryam Nawaz Sharif (@maryamnawaztrol) July 22, 2018
@nuyoo_fitness I just got signed up when I didn’t opt to. I was watching @youtube and all of a sudden I got a text saying I signed up???!! What a scam you’re a joke! @vodafone how do you let this happen??????
— L (@HeroicLagertha) July 21, 2018
@nuyoo_fitness why are you billing £3/week to 11y/o kids and refusing to refund? @WhichUK
— Mike Muranda (@mikemuranda) July 16, 2018
@O2 I have been sent a message and been charged fornthw past month n half from nuyoo. Phoned everyone and can’t get a refund. It’s a payforit scam so why won’t you as a business offer me a refund???? Obviously this scam has been going on for a while now and u can’t do nothing??
— shivam patel (@QprShivvy) July 19, 2018
Some company called @nuyoo_fitness has decided to charge me £3 a week for a sevicr i have NOT subscribed for. #SCAM #dodgycompany
— FatZ (@ThOnlyWayIsFatz) July 18, 2018
ripped of through 3 network for 6 month’s. under section 45(3) of consumer act 2015, if you don’t return your company will close down once I ask everyone to launch court case against nuyoo. game over guys.
— Mbsidhu (@mbsidhu) July 17, 2018
Totally scammed by these guys for two months- luckily I spotted their text. Vodafone were not very helpful (put a bar on all further payments) but I contacted NuYoo (via their call centre- via email- not the expensive phone line). Pointed out I had not signed up, I had not hadn’t received any goods or services from them and also they ONLY had my mobile number (not my email or any other details) so how could I have signed up through two step verification process?
Success- an MCOM payment via a text to pick up £18 at the post office which I did today. I will also follow up with complaint to Vodafone (how COULD they let this happen) and to the regulator re. NuYoo
@nuyoo_fitness
Its still happening now in October 2018, they need to be stopped. Charging people £3 per week without consent. #scam
As of March 2019, this is still happening.
I am in the lengthy and dull process of trying to get a refund. My story is exactly the same as the above.
I have had a couple of emails back from their claims department, explaining (and I quote here) “The promotion is advertised across the internet using a range of ad spaces, such as banners.
Upon accessing the promotion, the offer page displayed a large button that stated ‘Subscribe Now’ in order to gain access to your personalised weekly workouts and meal plans. Clearly stated directly above the subscribe button was the £3 per week charge for the service, with the first 24 hours being free. Once the Subscribe Now button was clicked the page refreshed to show another large button that prompted you to confirm your entry, again this advised you clearly of the charges directly above the button. The following page then confirmed that your subscription had been confirmed and the page refreshed asking you to continue to the Nuyoo website to start your fitness journey.”
NONE of the above took place! I received no information about this ‘service’, nor have a supplied them with any further details. All that happened was I received a text one day from Nuyoo Fitness, presumed (now i feel foolishly) that it was spam/fising text and deleted it and blocked the number. And here we are.
It should NOT be this easy for them to take money from you with just a mobile number- and for what??
I had no knowledge of ‘Nuyoo fitness’ or what they provide.
This case is still ongoing.
Rob,
Don’t waste time arguing with Nuyoo Fitness. They are prolific scammers and there is plenty of evidence of that. Send them a letter before action giving them a deadline by which to give a full refund. If they don’t do so, pursue the matter through the Small Claims court. How much money have you had taken? Payforit has a 120 day rule which means that your subscription should have been cancelled if you didn’t use the “service” for 120 days.