Bodyin8 scam June 2018

In June 2018 there have been a large number of reports about Bodyin8.

They operate through a Level 1 provider called Tap2Bill who are responsible for the 83463 shortcode which is associated with quite a few of these scams.

At the time of writing they are not showing on the PSA Number checker. However the customer service number given in the sign up text is 03300538661. This number appears to belong to a company to which Bodyin8 have contracted out their customer service.

The company behind Bodyin8 is Well Fitness Ltd (Company number 09994445). The registered address is : Onega House, 112 Main Road, Sidcup, Kent, United Kingdom, DA14 6NE.

I am not currently aware of any email address which can be used for Bodyin8, so it may be necessary to send correspondence by post to their registered address.

Advice if you’ve been affected by the Bodyin8 scam.

Unfortunately, the way that this works is that you have to contact Bodyin8 and get them to stop the subscription. You should also ask for a full refund of any money they have taken. You are entitled, under Section 45(3) of the Consumer Rights Act 2015 to insist that this refund is made back to the account from which it was taken. Under section 45(4) of the same act, any refund needs to be made within 14 days of it being offered and accepted.

If Bodyin8 do not co-operate or do not refund in full, you can then revert to your own network, and ask them to take action under the Mobile Operators Code Of Practice for the management and operation of PFI (Payforit).  O2, EE, Three and Vodafone also have their own procedures for handling ‘Payforit’  and these are linked on this page which gives more detailed advice on how to proceed if you are refused a full refund.

Ultimately if a full refund is refused I have evidence that these companies will pay out when faced with the possibility of a claim in the small claims court.  Legal action, through the small claims court, is likely to be the fastest and most successful approach to resolving a dispute with Bodyin8. They don’t dispute that they have taken your money. Ultimately they have to prove that you knowingly consented to the payments or make a full refund.

You should also complain to the Phone-paid Services Authority  (PSA) about the unauthorised charges. The regulator will not handle individual cases, but will take action if specific companies generate a disproportionate number of complaints. PSA have informed us that they are already investigating this company.


Sample reports of the Bodyin8 ‘Payforit’ scam

2 Replies to “Bodyin8 scam June 2018”

  1. I have just got a text that I signed up for a free subscription with bodyin8 and I will be charged 3 pound a week after a day free trial when I have never signed up to them and I have never heard of them ,I see all the messages on here that’s it’s a scam,these scumbags taking people’s money scamming people annoys me so much

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