Many Payforit scams make use of shortcode 83463. So who is responsible?
The PSA has the following information about shortcode number:
83463
| Customer care number: | 0333 003 0599 |
| Customer care email: | customer.service@tap2bill.com |
| Customer care website: | Tap2Bill Limited has not provided this information |
| Search result provided by: | Tap2Bill Limited |
| Service connected on: | 26 May 2016 |
| Service terminated on: | This service is still operating |
| Name of service: | PayforIt Product Free to User Shortcode |
| Type of service: | Tap2Bill Limited has not provided this information |
| Service description: | Shortcode used for sending free reminder messages and consumers to text STOP to. |
| How much does this service cost? | zero |
If you would like to find out more about this service or have a question about it, then you should contact the service provider: Tap2Bill Limited
Tap2Bill Limited
5 St. John’s Lane
Farringdon
London
EC1M 4BH
United Kingdom
@ThreeUK ugh getting unwanted spam subscription messages which I did NOT sign up for!!! Help!! pic.twitter.com/1ybk3ZKIHt
— lo vickers (@lo_vickers) March 21, 2018
@ThreeUKSupport HELP! Just received this text ! I haven’t even subscribe to anything! And its taken the money! pic.twitter.com/42ZXuP103U
— NinjaNasha (@TashaBluck) March 28, 2018
83463 This number sent me a text message, informing me I had subscribed to an online site with charges and should I wish to opt out to text stop to 83463. Foolishly I did and was charged £4.50. This is a scam that I wish to see ended. Who is best to report this to ?
— The world of LJ (@whatsinittoday) March 17, 2018
Just recieved a spam message:
FreeMsg: Thank you for subscribing to Listen2books for £4.50 every week from Lasevia until you text STOP to 83463. HELP? 03300538808
What do you advise? Texting stop also encures charges.@O2
— sociodigio (@Ibanez_socio) March 16, 2018
@O2 I’ve just noticed I’ve been charged for things I did not purchase on my bill, how do I get a refund/ block these?. pic.twitter.com/a30XmGRjnn
— David Donnelly (@gigsmad) March 14, 2018
@VodafoneUK ive been reciving these messages ive not subscribed to anything. ive text stop what else can i do.
FreeMsg: Reminder. You are subscribed to FunnyVideos for £4.50 every week from Remote Games Ltd until you text STOP to 83463. HELP? 03300535843— Chlo (@Chloee__97) March 13, 2018
Hi, i had the same text today. Did you text STOP to 83463? Did it work? I do not want to start being charged. #Bodyin8 #Scumbags pic.twitter.com/7CM3ZEJUZD
— Nick Chant (@misterchant) March 10, 2018
@ThreeUK looks like I’m going to be charged 4.50 for a pop up that I was unaware I even pressed. And there is no verification if I inted to make a payment? pic.twitter.com/t45sX6vodt
— Mullac (@Modentor) March 9, 2018
Premium Rate Text 83463 | https://t.co/fcNluTQG66 https://t.co/yyUFbTNlYb
— simon (@LordSymon) March 4, 2018
Good afternoon
I’ve been scamed with a shortcode text …will it be taken off my bill ?@ThreeUKSupport— Dean Dubs (@joncrowuk) February 24, 2018
@ThreeUK Help, I’ve been sent a msg saying I’ve subscribed to a msg service (4.50 a month) which I never have. It says I can text stop to a number, but that’s also going to charge me?
— RedHeadedBaker (@redheadedbaker) February 11, 2018
2/ they call themselves pop games and send a message saying FreeMsg: Thank you for subscribing to PlayPuzzles for £4.50 every week from Codazone until you text STOP to 83463. HELP? 03300535853. They are scammers I did not sign up .suspect if I text or RIng will be robbed too
— Maria Nelson (@rhymingmisfit) February 10, 2018
@O2 Hey. I’ve not subscribed to anything of the sort. Could someone please explain what this is and how it is possible? And ideally stop them taking any money from me? Thanks. pic.twitter.com/921hNu0eF5
— Ed Bear Sellek (@OhCaptainBear) January 31, 2018
@O2 hi guys, the following place is trying to fraudulently charge my account, suggestions?
FreeMsg: U are subscribed to Funny Videos at £4.50 per week. The service is due to resume on 22/01/2018. To end the service txt STOP to 83463. Help? 03300535843
— david davidson (@DavidDavidsonXX) January 19, 2018
I had the following text:-
FreeMsg: Thank you for subscribing to http://www.topwallpapers.club for £4.50 every week from Wahoo Limited until you text STOP to 83463. HELP? 03300535830
I contacted 3 who couldn’t reverse the charge but have put a stop on my account so that no further charges can occur.
I emailed the helpdesk from the topwallpaper and had a reply that they have stopped the subscription (I never texted stop as that could mean I agree to the contract) and will forward a payment in 7 days via a post office text.
It specifically states at the end of the email “To confirm the service is STOPPED and a refund issued.”
I am glad the issue is easy to stop as if it wasn’t I was going to go the whole hog and complain and proceed with legally returning my stolen money.
I would advise the companies to change the model to a one off 49p charge and make sure it is for a charity they have set up.
This way the majority of people won’t bother pursuing it further and having a charity will enable even further money to claimed by the scammers.
I just heard from the PSA after I raised a case against this lot – they have breached numerous rules and will give refunds if you ask. help@umelimited.com – I think you’ll need to send a copy of phone bill. Case number is CAS-150795-S6Q7B2